WHO WE ARE
Teks R Us was started to provide IT Support and Services to small and medium sized companies in the Santa Clarita, San Fernando Valley, Burbank and West LA Area. At Teks R Us we believe that technology should be used as a tool to help get the job done; not to be a pain point or a source of frustration. As your local technology experts, Teks R Us is here to make the use of Technology a painless daily tool to help you with daily workflow. It is our opinion that if your IT services company properly manages your network and has a good working relationship with you as a client, your Technology Services investment becomes a tool that helps get the job done while making your life easier at the same time.
Mike Egbert
CEO and Founder
SERVICES
Network Assessment
Not sure what’s on your network or maybe you want to know if that 3 year old server you have will last a few more years? Have one of our technicians provide you with a detailed report of all the accounts, machines, services, applications, on your network. We will even provide a detailed network diagram of your network and include information on who hosts items like your email, websites, DNS setting and your domain name..
Procurement Services
Not sure if that email ad you got telling you about a new server at a rock bottom price is really a good deal. Let one of our Account Manager's help you with your IT Procurement. We have vendor
arrangements with some of the top IT Companies and can help you save time and money on your next equipment purchase.
Phone & Data Ordering
Do you think you’re paying too much for phone and data services or maybe it’s time to get smart phones for some of your employees. Let use provide an assessment of your current Land line, cell and Data Services and optimize them. Cutting just a few dollars off of each line of services can add up quickly. Many times this can save you $1000's each year
Monthly System Monitoring
Secure You Virtual and Physical IT Environment. Teks R Us will monitor all of your machines and network equipment including: all updates, security patches and virus definition protection. Insuring you have the latest updates will help your systems run more effectively and reduce downtime cause by Virus’s and Malware.
Support Contracts
Our support contracts start where our monitoring services leave off. We can provide everything from Server support contracts to help your in house staff with supporting systems that may require more time than you may have or want to spend. To one of our all-inclusive contracts that can provide everything you may need with a predictable monthly fee
Project Support Services
We offer services from the planning stage thru post-deployment. We can offer solutions based on fixed-fee basis or time and materials basis. We have skilled Technicians that can help make any project go smoothly and on time and budget. Let one of our experts help plan and or deploy your next IT Project
Hourly Support Services
Support contracts aren't right for every company or every situation, and we realize that. We offer our same high levels of expertise on an hourly basis. While we can't promise the rapid response times we offer support contract customers, we can promise knowledgeable, professional support and consulting on an as-needed basis.
You can schedule us on an hourly basis during regular office hours, evenings or even weekends (depending on technician availability), depending on your needs. Have one of our Technicians fix your issues on an hourly basis. We can provide support for everything from desktop/laptop support to Server issues
What our amazing clients say about us
Doug Fregolle, Owner Doug Fregolle Promotions
Teks R Us started with us over a year ago after we decided to replace our current IT services company – that became too big and was no longer proactive - with a more hands-on boutique Technology firm. We met with Mike and what Mike could bring to our company was “music to our ears”. I was insistent on being “proactive” instead of “reactive”. Teks R Us took over IT Management for both our Los Angeles and Dallas offices. Mike and his staff learned our systems quickly, suggested security updates that were never done and provided amazing support when needed - late at night or early in the morning. We recently moved offices in Dallas and decided to have Mike and his team handle the move instead of a local Dallas-based company – because of the faith we had that the move “would be done right the first time”. Mike and Justin flew to our Texas office three times and helped us move our office into a temp space - and then our new permanent location. During Covid-19 Mike's team was transitioned our work from office to work-at-home in lightening speed. Ten stars for Mike and Teks R Us!